Privacy Policy for Awujo Limited

1.Introduction

https://www.awujo.co/ is provided by Awujo Limited (“Awujo”). At Awujo, we value your privacy, and we are committed to safeguarding your personal information. All personal data that you provide us will be protected and kept confidential among our affiliates, representatives, and privies. Throughout the website, the terms “we”, “us” and “our” refer toAwujo. This Privacy Policy (“Policy”) explains how we collect, use, share and protect your personal data in connection with your relationship with us as a user or potential user. It applies to all our clients, potential clients, consultants, partners and every other person we hold information about. This Policy also sets out your rights and who you may contact for further information. You agree to this Privacy Policy by visiting our website and when you use our services. Your use of our services, and any dispute over privacy is subject to this Policy and our Terms and Conditions, including its applicable limitations on damages and the resolution of disputes. Our Terms of Service are incorporated by reference into this Policy. Our website and services are not directed at you if we are prohibited by any law of any jurisdiction from making the information on our website available to you and is not intended for any use that would be contrary to local law or regulation.

2. Consent

Where the processing of personal information is based on consent, we shall obtain the requisite consent at the time of collection of the personal information. In this regard, you consent to the processing of your personal information when you access our website, or use our services, content, features, technologies or functions offered on our website or other digital platforms or visit any of our offices for official or non-official purposes. You can withdraw your consent at any time but such withdrawal will not affect the lawfulness of the processing of your data based on consent given before its withdrawal.

3. Age Restriction

You affirm that you are over the age of 18 and have the right to contract in your own name, and that you have read the above authorisation and fully understand its contents.

4. Information We Collect

In providing our services to you, we collect certain non-personal and personal information about you. Our policy is to keep this information confidential and strictly safeguarded, and to use or disclose it only as needed to provide services to you, or as permitted or required by law. This Policy is applicable to information for current and former clients. We collect a variety of information from our users and visitors to our website. As described below, some information is automatically collected when you visit our website and some you provide to us when filling out a form or communicating with us. There are two categories of information we collect:

4.1. Information Collected Automatically:Whenever you visit our website, our web servers automatically collect non-personal information such as the domain name of the internet access provider, the internet protocol address used to connect the computer to the internet, the average time spent on our website, pages viewed, information searched for, access times, and other relevant statistics.

4.2. Social Media Login Data: We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called Social Logins

4.3. Application Data: If you use our application(s), we also may collect the following information if you choose to provide us with access or permission: Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device's operating system or platform, the type of mobile device you use, your mobile device's unique device ID, and information about the features of our application(s) you accessed. Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings. This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

4.4. Information You Provide Us: If you provide us with personal information, by contacting us, or subscribing to our services we collect the following personal information:

4.4.1. Name, gender, date and place of birth; and your employment information;

4.4.2. Information concerning your identity e.g., a valid government-issued identity card and your nationality;

4.4.3. Payment information; and

4.4.4. Any other information you provide to us.

4.5. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

5. Using Your Personally Identifiable Information

“Personally Identifiable Information” means any information that (a) identifies or can be used to identify, contact, or locate the person to whom such information pertains, or (b) from which identification or contact information of an individual person can be derived. We primarily collect your information to ensure that we provide the most efficient services to you, monitor the use of and improve our website and other legitimate interests. Your information will solely be used and disclosed for the following purposes:

5.1. To help us verify your identity;

5.2. To carry out our obligations ensuing from any contracts entered into between you and us;

5.3. To provide you with the products, services and information you request from us;

5.4. To assist you with enquiries and improve our customer service;

5.5. To assist us in carrying out marketing analysis and customer profiling (including transactional information), conduct research, including creating statistical and testing information;

5.6. To allow us to communicate with you in any way (including e-mail, telephone, visit, and text or multimedia messages);

5.7. For our billing and account purposes;

5.8. To help prevent and detect fraud or loss;

5.9. To update our records;

5.10. To make recommendations and suggestions to you about services offered by us unless you have previously asked us not to do so;

5.11. To send you service or support messages, such as updates, security alerts, email notifications and /or newsletters;

5.12. To conduct investigations and risk assessments; and

5.13. For compliance with legal and regulatory obligations.

6. Data Accuracy

Your personal data must be accurate and kept up to date. In this regard, Awujo shall ensure that any data it collects and/or processes is accurate and not misleading in a way that could be harmful to you; make efforts to keep your personal data updated where reasonable and applicable; and make timely efforts to correct or erase your personal data when inaccuracies are discovered.

7. Social Logins

If you choose to register or log in to our services using a social media account, we may have access to certain information about you. Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform. We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

8. Other Information We Collect

We may also collect information from you using cookies and other analytical tools especially when you use our products and services. More details are provided below in our section on Cookies.

9. Data Confidentiality

Your information is regarded as confidential and will not be divulged to any third party, except under legal and/or regulatory conditions. You have the right to request copies of any and all information we keep on you, if such requests are made in compliance with the Freedom of Information Act and other relevant enactments. While we are responsible for safeguarding the information entrusted to us, your role in fulfilling confidentiality duties includes, but is not limited to, adopting and enforcing appropriate security measures such as non-sharing of passwords and other platform login details and dealing with only the authorised officers of Awujo.

10. Disclosures

10.1. We will not sell, publish, or disclose to third parties your personally identifiable information collected on our website, through our servers or otherwise obtained by us, other than to provide our services and as set forth in this Privacy Policy. We may share generic aggregated demographic information not linked to any personally identifiable information regarding visitors and users with our business partners, trusted affiliates, professional advisers and advertisers for the purposes outlined above. We may share your information with these third parties for those limited purposes if you have given us your permission and in compliance with applicable data protection laws.

10.2. We may request and provide information about you from and to third parties to provide our services.

10.3. We will notify you as soon as we become aware of a harmful data breach which may result in a risk of your rights and freedom.

10.4. You have the right to request the erasure of your data at any time.

10.5. We will notify you if we are transferring your data.

10.6. You may request at any time that we halt further dissemination of your data or cease to use your data.

10.7. If you submit content in a public forum or a social media post, or use a similar feature on our website, that content is publicly visible.

10.8. We may disclose Personally Identifiable Information if required to do so by law or in the good faith belief that such action is necessary to (a) conform with the requirements of the law or comply with legal process served on us, or (b) act in urgent circumstances to protect the personal safety of users of our service or members of the public.

10.9. To the extent practicable and legally permitted, we will attempt to advise you prior to any such disclosure, so that you may seek a protective order or other relief limiting such disclosure.

11. Transfer of Personal Data

11.1. Third Party ProcessorWe may engage the services of third parties in order to process your personal data. The processing by such third parties shall be governed by a written contract with Awujo to ensure that adequate protection and security measures are put in place by the third party for the protection of your personal data in accordance with the terms of this Policy and applicable data protection laws.

11.2. International TransfersYour information may be transferred to a foreign country or international organisation for the purpose of providing our service to you. We will ensure that there are adequate data protection laws in the recipient country or organisation before transferring your information. The country shall be among the NITDA (National Information Technology Development Agency) White List of countries with adequate data protection laws or any other relevant authorities that exist and may come into existence in the jurisdictions where the company has offices.

11.2.1. We will also only transfer your personal information where:

Your explicit consent has been obtained;
The transfer is necessary for the performance of a contract between you and Awujo;
The transfer is necessary to conclude a contract between Awujo and a third party in your interest;
The transfer is necessary for reason of public interest;
The transfer is for the establishment, exercise or defense of legal claims;
The transfer is necessary in order to protect your vital interests or the interests of other persons, where you are physically or legally incapable of giving consent.

11.3. Provided, in all circumstances, that you have been manifestly made to understand the specific principle(s) of data protection that are likely to be relied on in the event of transfer to a third country, this provision shall not apply to any instance where you are answerable in a duly established legal action for any civil or criminal claim in another country.

11.4. We will take all necessary steps to ensure that your personal data is transmitted in a safe and secure manner. Details of the protection given to your information when it is transferred to a foreign country shall be provided to you upon request.

11.5. Where the recipient country is not on the White List and none of the conditions stipulated in clause 11.2.1 of this policy is met, Awujo will engage with NITDA and the Office of the Honourable Attorney General of the Federation (HAGF) for approval with respect to such transfer.

12. Your Rights

Subject to certain limitations and exceptions, you are entitled to the following principal rights under the Nigerian Data Protection Regulation (NDPR):

12.1. You have the right to be notified if we are transferring your personal information.

12.2. You have the right to request an erasure of your personal information at any time.

12.3. You have the right to request that we rectify inaccurate personal information.

12.4. You may request at any time that we halt further dissemination of your data or cease to use your personal information.

12.5. You have the right to request for copies of your personal information.

13. Website Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures such as secure sockets layer (SSL) to safeguard and secure the information we collect online, we use encryption tools when accepting and transmitting delicate visitor information through our website; some of the other safeguards we use are firewalls and physical access controls to our data centres, and information access authorization controls.

14. Training

We shall ensure that employees who collect, access and process your personal data receive adequate data privacy and protection training in order to develop the necessary knowledge, skills and competence required to effectively manage the compliance framework under this policy and the NDPR with regard to the protection of personal data. On an annual basis, we shall develop a capacity building plan for our employees on data privacy and protection in accordance with the NDPR.

15. Use of Cookies

We use cookies to identify you as a user and make your user experience easier, customise our services, content and advertising, help you ensure that your account security is not compromised, mitigate risk and prevent fraud and to promote trust and safety on our website. Cookies allow our servers to remember your account log-in information when you visit our website, IP addresses, date and time of visits, monitor web traffic and prevent fraudulent activities. If your browser or browser add-on permits, you have the choice to disable cookies on our website; however, this may limit your ability to use our website.

16. The Data We Retain

We will retain your information for as long as needed to provide you with our services unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than twelve (12) months past the termination of the user account. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

17. Data Breach Management Procedure

17.1. In the event where there is any accidental or unlawful destruction, processing, loss, alteration, unauthorized disclosure of, or access to your personal data, we shall:

17.1.1. notify you within 24 (twenty-four) hours of the occurrence of the data breach;

17.1.2. properly investigate the breach and take the necessary steps to mitigate such breach;

17.1.3. dentify remediation requirements and track the resolution of such breach; and

17.1.4. notify NITDA or any other regulatory authority, where necessary.

19. Limitation of Liability

We exercise reasonable efforts to safeguard the security and confidentiality of your personal data; however, we will not be liable for unauthorised disclosure of personal data that occurs through no fault of ours.

20. Changes to this Privacy Policy

Changes may be made to this Privacy Policy from time. Whenever such changes are made, we will notify you. These changes will take effect immediately after you have been notified.

21. Contact Us

If you would like more information or you have any comments or questions on our Privacy Policy, please contact us at team@afriguild.com
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request to the contact above.
This Policy is effective as of 7th of December, 2022.
Last updated: 7th of December, 2022.